I gladly accept returns and cancellations:
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
I don’t accept exchanges
However, please contact me if you have any problems with your order!
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Contact us at coloursofsheffield@gmail.com for questions related to refunds and returns.
